Jolly e-Gifts
Jolly e-Gifts
A digital platform where customers can conveniently send electronic gift codes to family and friends. Jolly e-Gifts are available in the form of e-Product Vouchers and e-Gift Certificates which can be redeemed at any Jollibee store.
Send a joyful treat on any special occasion.
DISCLAIMER : Upon clicking the “e-Product Voucher” and “e-Gift Certificate” buttons, you will be leaving the Jollibee website and will be redirected to our third party partners, Giftaway (e-Gift Certificate) and Sharetreats (e-Product Voucher). Jollibee has no supervision or control over the quality, reliability, or security of the third party website, nor shall Jollibee be liable for its use. All information provided will not be visible to Jollibee and will be managed by Giftaway and Sharetreats.
Frequently Asked Questions (FAQ)
- What is Jolly e-Gifts?
Jolly e-Gifts provides customers with a convenient online service for purchasing and sending Jollibee e-Product Vouchers and e-Gift Certificates to family and friends.
- What are the types of Jolly e-Gifts?
Jolly e-Gifts is available in two forms: e-Product Voucher and e-Gift Certificate.
- e-Product Vouchers can be redeemed for specific Jollibee products.
- e-Gift Certificates have Peso denominations similar to paper Gift Certificates.
- How do I purchase the Jolly e-Gifts?
You can go to www.jollibee.com.ph/jolly-egifts where you can choose e-Product Voucher or e-Gift Certificate. Once you select your preferred Jolly e-gifts, you will be redirected to a separate webpage with the purchase, following the steps below:
- Input recipient details
- Select payment options
- Check out
- Are Jolly e-Gifts available for redemption nationwide?
Redemption of e-Gift Certificates is available via Dine-In, Take Out, and Drive-Thru services in all Jollibee stores nationwide except Jollibee Rockwell, North Harbor, and Bagong Barrio. Jollibee e-Product Vouchers are available for Dine-In and Take Out orders only.
- Is there an additional fee/service fee when availing of the Jolly e-Gifts?
Yes, there is an applicable service fee when purchasing Jolly e-Gifts. For e-Product Voucher, the service fee varies depending on the chosen mode of payment. For e-Gift Certificate, there is a Php 5 service fee for transactions below Php 300.
- What are the available products for the e-Product Voucher?
The available products are: 6-pc Chickenjoy bucket, 1-pc Chickenjoy, Jolly Spaghetti, Cheesy Classic Jolly Hotdog, Yumburger, Regular Jolly Crispy Fries, Peach Mango Pie and Mini Sundae.
- Is there a minimum amount required to purchase e-Gift Certificate?
The minimum purchase amount for an e-Gift Certificate is Php 100.
- How will the customer receive the Jolly e-Gifts?
The customer will receive the Jolly e-Gifts via SMS or Email.
- Is this available for redemption in delivery service?
No, both e-Gift Certificates and e-Product Vouchers cannot be redeemed via delivery. e-Gift Certificates can be redeemed via Dine-In, Take Out, and Drive-Thru, while e-Product Vouchers can only be redeemed via Dine-In and Take Out.
- Once I have placed my order, how soon will the recipients receive the Jolly e-Gifts?
Once the payment is approved, the recipient should receive the Jolly e-Gifts.
- What is the available mode of payment?
For e-Product Voucher, available payment options are via credit/debit card, PayMaya, Gcash, or GrabPay. For e-Gift Certificate, available payment options are via credit/debit card only.
- Can Jolly e-Gifts be redeemed right away?
Yes, the customer may visit any Jollibee store to claim their product upon receipt of Jolly e-Gifts.
- How long is the validity of the Jolly e-Gifts?
For e-Product Voucher, the code is valid for 60 days. For e-Gift Certificate, there is no expiration date.
- Can I partially redeem the amount of e-Gift Certificate in stores?
If purchase is lower than e-Gift Certificate value, no change will be given.
- Who can I contact for concerns on my Jolly e-Gifts order?
- Sharetreats Customer Support (e-Product Voucher):
Hotline Number: 02-8994-0446 Monday-Friday (10AM - 5 PM)- Giftaway Customer Support (e-Gift Certificate):
- Do you honor senior citizen / PWD discounts?
For e-Gift Certificate, senior citizen and PWD discounts can be used upon redemption in stores.
- Who will secure my personal data and recipient's information?
Your data will be secured and managed by Giftaway (e-Gift Certificate) and Sharetreats (e-Product Voucher).